REFUND POLICY

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and will get your refund underway.  No refunds for mind changes.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sacredbluelily22.com and send your item to: Sacred Blue Lily, C/- Ahu, 17 Wilson Road, BOP, Waihi Beach 3611, New Zealand.

 

Shipping

To return your product, you should mail your product to: Sacred Blue Lily, C/- Ahu, 17 Wilson Road, BOP, Waihi Beach 3611, New Zealand

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Please contact us at sacredbluelily22@gmail.com if you need further information.